Technical terms

Additional Information

Standard Coverage 

Movers, by law, are required to provide a minimum amount of free coverage. This number, typically 60 cents, refers to the amount of money you will receive per pound of damaged goods. This coverage is a bare minimum and should not be relied upon to cover you for any significant damage. For example, if you have a -priceless vase which weighs two pounds, you would only be entitled to $1.20 of compensation if the vase is damaged in transit.

FULL (REPLACEMENT) VALUE PROTECTION –

This is the most comprehensive plan available for the protection of your goods. Unless you select the Alternative Level of Liability described below, your shipment will be transported under your mover’s FULL (REPLACEMENT) VALUE level of liability. If any article is lost, destroyed or damaged while in your mover’s custody, your mover will, at its option, either 1) repair the article to the extent necessary to restore it to the same condition as when it was received by your mover, or pay you for the cost of such repairs; or 2) replace the article with an article of like kind and quality, or pay you for the cost of such a replacement. An additional charge applies for this service; to avoid this additional charge, you must select the Alternative Level of Liability described below.The exact cost for full value protection may vary by mover and may be further subject to various deductible levels of liability that may reduce your cost. Ask your mover for the details of their specific plan.Under this option, movers are permitted to limit their liability for loss or damage to articles of extraordinary value, unless you specifically list these articles on the shipping documents. An article of extraordinary value is any item whose value exceeds $100 per pound (for example, jewelry, silverware, china, furs, antiques, oriental rugs and computer software). Ask your mover for a complete explanation of this limitation before your move. It is your responsibility to study this provision carefully and to make the necessary declaration.

*We are a Local Moving Labor Company.
*We do not provide a moving truck, but we are able to drive the moving truck if you choose that option.
*If you are moving locally (the destination is less than 100 miles from your origin), your mover may drive your rental truck for you.  *These requirements are necessary to ensure that the rented moving truck is properly insured. If the criteria is not met then you will be personally liable for damages in the event of an accident. The damage and liability waivers are inexpensive and worth the peace of mind, so please be sure to purchase them.  

  1. The customer must purchase the liability and physical damage coverage from the truck rental provider  
  2. The mover that is driving the moving truck must be added to the contract as an authorized driver. This means that the moving crew must meet you at the truck rental location.  
  3. The billable time for your move will begin on arrival at the truck rental location. Billable time will end once the truck has been returned to the rental location.


CARRIER means a household mover.

COMPONENT PART means any part of a shipment separately received by the mover whether or not such part is separately delivered by the mover, and any part of a shipment separately delivered by the mover whether or not such part is separately received by the mover. 


CONSIGNEE means the person named in the bill of lading to whom or to whose order the household mover is required to make delivery as provided in the bill of lading and that person's agent. 


CONSIGNOR means the person named in the bill of lading as the person from whom the household goods and personal effects have been received for shipment and that person's agent. 


DEBTOR means the person(s) and/or corporation(s) obligated to pay a freight charge of a mover. 


DISTANCE TABLE means Distance Table 8 issued by the Bureau of Household Goods and Services, or successive issues, thereof, or any other distance table authorized by the Bureau for use in connection with rates provided in this tariff. 


ELECTRONIC DOCUMENTS mean electronic versions of any and all documents and forms required by the MAX 4 Tariff and/or the Household Movers Act, in lieu of paper documents. 


ELECTRONIC MEANS mean the transmission of electronic documents from mover to shipper, or from shipper to mover, through electronic means such as e-mail. 


ELECTRONIC RECORDS mean electronic copies of any and all documents, whether electronic or paper in origin, saved by the mover in an electronic format. 


ELECTRONIC RETENTION means an electronic storage method used by any mover to save electronic copies of any and all documents, whether electronic or paper in origin, in an electronic format in lieu of paper records. 


ELECTRONIC SIGNATURE means a method of signing an electronic communication that: (1) identifies and authenticates a particular mover as the source of the electronic communication; (2) identifies and authenticates a particular shipper as the recipient of the electronic communication; and (3) indicates such shipper’s approval of the information contained in the electronic communication. 


ESTIMATED COST OF SERVICES means a written document prepared by the mover and furnished to the shipper, which shows the total cost estimated by the mover for the services as described thereon. 


HOUSEHOLD MOVERS ACT means Chapter 3.1 (commencing with Section 19225) of Division 8 of the Business and Professions Code. 


IMAGE CAPTURE TECHNOLOGY means an electronic method of copying a paper document, such as scanning, that electronically reproduces an exact and accurate image of the paper document. 


INDEPENDENT-CONTRACTOR SUBHAULER means any mover who renders service for a principal mover, for a specific recompense, for a specific result, under the control of the principal mover as to the result of the work only and not as to the means by which such result is accomplished. 


MAXIMUM FIXED RATE means any specific rate named in this tariff. Movers may not charge a higher rate than a maximum fixed rate.
(Estimated Cost of Services). 


MOTOR VEHICLE means any motor truck, tractor or other self-propelled highway vehicle used for transportation of property over the public highways, and any trailer, semi-trailer, dolly or other vehicle drawn thereby. 


MOVER means a household mover as defined in the Household Movers Act. NOT TO EXCEED PRICE means the maximum charge that may be assessed on a shipment, as enumerated on the Agreement for Moving Services, and as entered on the Important Notice About Your Move, subject to any bona fide Change Order for Services. 


PACKING means any accessorial service performed in preparing a shipment (or portion thereof), prior to loading, except services for which rates and charges are otherwise provided in this tariff. 


POINT OF DESTINATION means the precise location at which property is tendered for physical delivery into the custody of the consignee or his agent. All locations shall be considered as one point of destination, which are within a radius of: (a) 50 feet from a single point, or (b) 300 feet from a single point on a single piece of property of a single consignee. 


POINT OF ORIGIN means the precise location at which property is physically delivered by the consignor or his agent into the custody of the mover for transportation. All locations shall be considered as one point of origin, which is within a radius of: (a) 50 feet from a single point, or (b) 300 feet from a single point on a single piece of property of a single consignor.
RATE means any unit charge for service including the rating, governing rules, and the accessorial charges applying in connection with that service. 


SHIPMENT means a quantity of property tendered for transportation to one mover, at a time, on one shipping document by: (a) One shipper at one point of origin for one consignee at one point of destination; (b) One shipper at more than one point of origin (or more than one shipper at one or more points of origin) for one consignee or one point of destination (Split Pickup); (c) One shipper at one point of origin for one consignee at more than one point of destination (or for more than one consignee at one or more points of destination) (Split Delivery); (d) One shipper at more than one point of origin (or more than one shipper at one or more points of destination) (Split Pickup and Delivery in Combination); or (e) One or more shippers in a manner described in subparagraphs (a), (b), or (c) above to and from one point of storage-in-transit, except as provided in Note 1 of Item 160.
SHIPPER means the party who contracts with a mover to cause property to be moved from one place to another.

STORAGE-IN-TRANSIT means storage of a shipment at request of consignor or consignee at one point between point(s) of origin and point(s) of destination for a period not to exceed 90 days.
TERRITORY means one of the territories described in Section 2.
UNIT OF EQUIPMENT means one or more motor vehicles physically connected to form a complete unit. 


UNPACKING means any accessorial service performed in connection with delivery of a shipment (or portion thereof), subsequent to unloading, except services for which rates and charges are otherwise provided in this tariff. 


Both the mover and the shipper must agree to the use of electronic documents and electronic signatures in lieu of using traditional paper methods.
1. Transportation and accessorial charges may be collected by movers prior to relinquishing physical possession of shipments entrusted to them for transportation. Whether the mover believes other charges are due or not, the mover must unload a shipment at destination upon payment of the Not To Exceed Price, plus all charges on valid Change Orders for Services. Payment of charges may be made by credit card, which shall be considered to be payment in cash for the purpose of this item.
2. Upon taking sufficient precautions to assure payment of charges, movers may relinquish possession of freight in advance of payment of charges thereon and may extend credit in the amount of charges to those who undertake to pay them, such persons herein being called debtors. 3. Where a mover has relinquished possession of freight and collected the amount of charges represented in the freight bill presented by it as the total amount of such charges, and another freight bill for additional charges is thereafter presented to the debtor, the mover may extend credit in the amount of such additional charges. 4. Freight bills for all transportation and accessorial charges shall be presented to debtors within seven (7) calendar days from the first 12 o'clock midnight following delivery of the freight.
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